Terms and conditions

1.Definitions

“Website” means an aggregate amount of the web pages available at https://aceyourassignment.com and all subdomains thereof, where the Services are realized

“Services” means various types of written tasks, including essays, research papers, dissertations, assignments, exams thesis, and other written academic works that may be requested by the Client.

“User”, “You”, “Client” means a natural person, individual entrepreneur or a legal entity that is registered on the Website as the user and has accepted these Terms and anyone submitting, bidding, executing an order, uploading any information and transferring payments on this Website.

“Writer” is a person employed or other ways contracted by us as a freelancer, who provides research and writing services to the Client, according to the agreement with us.

“Account” means the personalized section of the Website, closed for public access, which is created after the User's registration. Account is personalized by Your Account name and password.

“Order” is an electronic request for a paid Service from the Client for a particular writing Service. Order specifies the scope of work and other requirements of the Client regarding the product. Order refers to the written order that was submitted in electronic form online on our Website by the Client. An Order includes the work in its entirety along with its consumer requirements.

“Product” is the result of an Order, which comes as original content, written and delivered to the Client in accordance to his or her inquiry as a digital document.

“Client's information” means the file containing text information represented in any format that is accepted by the Website that has been submitted by You for reference or as an example. We reserve the right to determine the requirements regarding the size and the format of the files with the Client's information You may download in Order form.

2. Order Placing and Registration

2.1 The Order is placed by completing the Order form provided in the Website. No Product is provided by other means then by request.

2.2 The Order form will specify the scope of the work, Order parameters and delivery terms. It is Your personal responsibility to provide exact, full and final information to each standard Order form section when filling in Our Order form.

2.3 In addition to Your Product requirements You will be requested to register by providing Your contact information such as name, email address and phone number. Should any of these parameters change over time, it is your responsibility to update your Account information accordingly or inform our support of such changes.

3. Order Payment and Discounts

3.1 When placing an Order, You agree to buy the Product from Us. We start to process Your Order only after the payment for the Product is made and is authorized.

3.2 The payment for the Product is calculated according to our current pricing, which you may find at the Pricing page, and is paid in advance as stated in the Order form once the scope of work is identified. We are not responsible for Product delivery until the payment has been made in full and has been authorized.

3.3 Orders can be paid with payment methods, currently available at the Website. Please check the Website to find available payment methods at the date of your payment.

3.4 We reserve the right to offer discounts and bonuses at our own discretion in accordance with the current Discount Policy.

3.5 The Company commits to provide equal access to discount and bonus program information for each Client with no exceptions.

3.6 If the Client wishes to stop working with us – a refund will be processed according to the Money Back Guarantee Policy. Please note, that we cannot be held responsible for your Bank Transfer fees, transfer anomalies, and/or possible delays occurring due to any Bank service issues.

3.7 You are responsible for paying any taxes, including any services or value added taxes, which may be applicable depending on the jurisdiction of the Services provided.

3.8 Depending on Your residency or location, You may be subject to certain ad valorem or other taxes, on certain fees that we charge. These taxes will be added to fees billed to You, if applicable.

3.9 You acknowledge that You must comply with Your obligations under income tax provisions in Your jurisdiction.

3.10 VAT Charges for European Union Clients: In compliance with local regulations, our services provided to clients residing in the European Union are subject to Value Added Tax (VAT) at a rate of 19%.

This VAT will be added to the service purchase price during the transaction process.

The destination country, which determines the applicable VAT rate, is identified based on the client's IP address registered in their profile at the time of registration.

Clients are responsible for ensuring the accuracy of their IP address and geolocation information provided during registration.

If there is a need to change the country specified during the initial registration process for VAT purposes, please contact our support team for assistance.

4. Order Process

4.1 Order validation. We reserve the right to re-check the Order details following the final payment to confirm whether the requirements of the assignment were met successfully as indicated by the Client. Should a mismatch occur, we reserve the right to modify the Order to ensure that the Client's requirements have been adhered to.

4.2 Order volume. Each Order placed by the Client has a required volume, that is measured by the number of pages. One page equals 275 words. Upon the Product delivery the document received has to match the expected number of pages metric. Should there be a page/number of words mismatch, the Client may request to reformat the paper to match the number of words/pages.

4.3 Changes of Order details. The Client may provide changes to the scope of work only if the writer has not started the work yet. No changes can be made once the Writer has started researching and working on the Order. Should the Order details increase in volume, Order complexity or narrow the completion terms, the Client will be asked to provide additional compensation for the additional instructions.

4.4 Resources. Should the Client require specific resource material to be utilized in the Order process, she/he must specify those resources and/or provide them to the Writer.

4.5 Communication. The Client is highly encouraged to communicate with the Writer or our support team using the messaging system of the Website or by contacting the support team directly by phone or live chat when seeking more information.

4.6 Progress tracking. The Client may track the progress of his/her Orders by using his/her personal Account, where information about his/her Order and its status is displayed. The Client may as well contact support by using all communication means, which are available 24/7, to get updates on his or her Order status.

5. Order Delivery

5.1 We are responsible for the delivery of the Product and for meeting the deadline indicated in the Order.

5.2 It is the Client's personal responsibility to ensure availability of delivery channels once we have provided the Product to the Client. We will not be held responsible for an incorrect email address indicated by the Client in the profile, spam filters, internet outages and general client negligence to provide communication channels and other contact means which are beyond our control. The Client is encouraged to contact support for any kind of assistance with an Order's delivery.

5.3 The Client is held responsible for downloading the Product in a timely manner after the Product has been provided by us.

5.3 Please review our Money Back Guarantee to be aware of your right for refund.

6. Order Revision

6.1 Please note that we reserve the right to decline a revision request if the revision instructions violate initial Order instructions. In such cases the Client may be requested to pay additionally for the requested changes or place the Order for editing.

6.2 Please note that we reserve the right to decline or limit multiple revision requests if the Client's behavior demonstrates obvious exploitation of the Writer and other unreasonable requests.

7. Refund Policy

We are responsible for delivering the Product in a timely manner and according to the Client requirements indicated in the Order. Should any of the Client's commitments be violated the Client is entitled to a partial or a full reimbursement according to our Money Back Guarantee Policy.

8. The Use of Products

8.1 When making a payment for an Order You agree it is for personal and non-commercial use only and the payment You make is a reflection of the time and effort put into conducting relevant research and writing pertaining to your Order as well as all the necessary maintenance and administration for Product delivery.

8.2 You are not allowed to reproduce, modify, distribute or display the Product in any way on the Internet or in the form of a hard copy over a reasonable limit necessary for personal use.

9. Plagiarism

By submitting an Order and/or payment for a Product, you acknowledge and agree that:

a. We reserve the right to cancel any agreement, contract or arrangement with any person who condones or attempts to pass any Products as their original work. You also agree that any Product delivered by us may not be passed to third parties, nor distributed in any way for payment or for any other purpose. You also acknowledge that if we suspect that a Product has been distributed or used by You in a way that is inconsistent with these Terms and/or plagiarized in any way, we reserve the right to refuse to carry out any further work for You and/or provide any Services to You.

b. You may not put Your name on any Product. All Products and/or any other written materials delivered by us to You are for research and/or reference purposes only. We do not condone, encourage, or knowingly take part in plagiarism or any other acts of academic fraud or dishonesty. We strongly adhere to and abide by all copyright laws and will not knowingly allow any Client to commit plagiarism or violate copyright laws. You agree that any Product and/or other written material delivered is provided only as a model, example document for research use. The custom written samples are provided by us for research purposes ONLY and can not be used as a substitute of Your own writing. It can only be used as a model paper, from which You can learn how to draft Your own research properly or take inspiration for Your own thinking. Entire parts of the research provided by our company may be used in Client's original piece of writing only if properly cited or paraphrased. Please check Your university definition of plagiarism for acceptable use of source material.

c. Neither our company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other written material received from the Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships / awards / grants/ prizes / titles / positions, failure, suspension, or any other disciplinary or legal actions. Purchasers of Products from the Website are solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of such Products.

10. Use of the Website; termination and suspension of use

10.1 You may access the Website solely for Your own personal, non-commercial use.

10.2 You must not use any part of the Website for any illegal purpose. In particular, You may not use the Website for any of the following purposes:

  • 10.2.1 disseminating any unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable material or otherwise breaching any laws;
  • 10.2.2 transmitting material that encourages conduct that constitutes a criminal offense, or otherwise breaches any applicable laws, regulations or code(s) of practice;
  • 10.2.3 interfering with any other person's use of the Website; or
  • 10.2.4 making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

10.3 If You breach any of the provisions of these Terms, You will be responsible for any losses and costs resulting from your breach.

10.4 We may terminate your use of the Website if you breach any of these Terms.

10.5 If we reasonably suspect your use of the Website is affecting the lawful operation of the Website or may adversely affect other Client, we may suspend your access to the Website at any time while we investigate the position.

10.6 In case You will try to contact the Writer by means other than is allowed by the Website's functionality, we will assume this action as violation of the Terms.